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Activation failed

Added by Anonymous over 2 years ago

Hello

I downloaded the trial version of waijung2 and successfully installed.
But i can't activite the program.I can link to Google.But I can't Ping to Google.
Is there any solutions?I have read the question —— 'Activation error'.But it didn't
solve my problem.

Best regards


Replies (9)

RE: Activation failed - Added by Vasitha Tilakumara (วาสิ) over 2 years ago

Hi,

Since it a problem with the ping command, Can you replace the following file in the waijung2 directory as show in the picture with new attached file here.

new file to replace: WaijungManager.mlappinstall

and try installing and activating again. Please let us know if there is any error.

Thank you.

Best Regards,
Vasitha

RE: Activation failed - Added by Anonymous over 2 years ago

Hi Vasitha

Unfortunately,it didn't work.:(

Best Regards

RE: Activation failed - Added by Vasitha Tilakumara (วาสิ) over 2 years ago

Hi,

can you send us a capture of the error message?

Thank you.
Best regards,
Vasitha

RE: Activation failed - Added by Anonymous over 2 years ago

Hi

I replaced the file.But there's no change.

Best Regards

RE: Activation failed - Added by Vasitha Tilakumara (วาสิ) over 2 years ago

Hi,

can you run the following command in the MATLAB command window and send us a capture of the result?

[~,b]=system('ping -n 1 8.8.8.8')

Thank you.
Best Regards,
Vasitha

RE: Activation failed - Added by Anonymous over 2 years ago

Hi

I run the command and the result is

[~,b]=system('ping -n 1 8.8.8.8')

b =

'
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=50ms TTL=52
Ping statistics for 8.8.8.8:
Packets: Sent = 1, Received = 1, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 50ms, Average = 50ms

Best Regards

RE: Activation failed - Added by Vasitha Tilakumara (วาสิ) over 2 years ago

Hi,

Please replace the following file in the waijung2 directory as show in the picture with new attached file below.

new file to replace: WaijungManager.mlappinstall

and try installing and activating again. Please let us know if there is any error.

Thank you.

Best Regards,
Vasitha

RE: Activation failed - Added by Anonymous over 2 years ago

Hi

The same result just like the picture i uploaded before :(.

I'm living in China,maybe i should configure my internet options?

Best Regards

RE: Activation failed - Added by Vasitha Tilakumara (วาสิ) over 2 years ago

Hello Zhang Feng,

To help you solve this issue,

We 'd like to arrange an online meeting to remotely help you.

Please pick a time. https://calendly.com/aimagin/30-minutes-waijung-discovery-call

Best regards,
Vasitha

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