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Issue with license management

Added by Supachai Vorapojpisut about 2 years ago

While working in the same computer, Waijung 2 license seem to reset by some reason. I have checked by running WaijungManager and all data (key, email, computer ID) became blank. So I had to login to Aimagin website and deleted the activated license in order to re-activate the license. The running environment is as follows:
  • MATLAB 2022a
  • Waijung 22.2c
  • The used model is the same file.
  • The first case occurred when I changed from ESP32 to ESP32-S3.
  • The second case occurred when I updated my own library.
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Replies (4)

RE: Issue with license management - Added by Vasitha Tilakumara (วาสิ) about 2 years ago

Hi,

We are looking into the matter, Could you help us understand how you updated your own library.

Thank you.
Best Regards,
Vasitha

RE: Issue with license management - Added by Supachai Vorapojpisut about 2 years ago

Dear Vasitha,

I had to update my MQTT driver developed for previous Waijung 2 to the latest version (22.2c) so I used Manage Addons menu to uninstall and use the new mltbx files to re-install. BTW, I am considering that using two different WiFi APs (one for AIS fibre and another one as range extender) in my home may be a factor of such error.

Regards,
Supachai

RE: Issue with license management - Added by Vasitha Tilakumara (วาสิ) about 2 years ago

Hi,

We need additional information to investigate the matter. Please send us the folder " modelname _build_system" to check the issue.

Best Regards,
Vasitha

RE: Issue with license management - Added by Supachai Vorapojpisut almost 2 years ago

I deleted those files already in order to solve the problem. After two cases, I do not find another issue. So let see if other users may face similar to my case.

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